BOOKINGS: Bookings can be made through the website, telephone or email. Once the security deposit has been received a booking confirmation will be sent out this contains all relevant information regarding the trial and wedding day. Please note, your booking is not confirmed until the deposit has been received. Wedding make-up and/or hair may be booked up to 12 months prior to your wedding day. Please note between May - September is wedding season and can be very busy. For large bookings another Hair & Makeup Stylist/assistance can be arranged. The amount agreed at the time of booking confirmation is final. There is a surcharge for bookings taken on a bank holiday. Any changes to the booking please let us know as soon as possible.
PAYMENT: A €100/£100 deposit is required to secure the date, this is then taken from the final amount on your wedding day - without this the date isn't guaranteed. Your deposit is refundable up to 6 weeks prior to your wedding date after this time the deposit is non refundable. Payment can be made by BACS transfer or for international payments TransferWise. Final payment is due 4 weeks before the wedding day. For the trial, payment is due on the trial day in cash or by BACS
TRIAL: A trial is advised as it is a good opportunity to meet with your stylist and also to try out the hair and makeup looks for your wedding day. It usually takes between 3-4 hours. For your trial we advise having dry hair and minimal makeup. The trial payment is due on the trial date. If you require a second trial the same rate applies. There is a surcharge £30 for trial bookings on a Sunday.
CANCELLATIONS: If you change your mind at any time your deposit is fully refundable up to 6 weeks prior to your wedding. Any changes or cancellations to the booking must be made in writing as soon as possible via email@example.com. In the highly unlikely event your stylist is unable to attend due to hospitalisation, an alternative Hair and Makeup stylist will be found or a full refund will be made.
TIMINGS: Approximate timings are as follows - bridal hair & makeup 2hrs, bridesmaid hair & makeup 1.5hrs, MOB/MOG hair & makeup 1.15hrs, makeup only 45mins, hair only 45-1hr.
MAKEUP BRANDS USED: Laura Mercier, Nars, Makeup Forever, MAC, Viseart, Chanel, Cover FX, FACE, NYX, Burberry, Becca.
SKINCARE BRANDS USED: Natura Bissē, Bioderma, Sisley, Rodial, Elizabeth Arden 8 hour cream, Lâncome, Aesop, Weleda.
HAIR BRANDS USED: Bumble & Bumble, Living Proof, TiGi Hair Care, Percy & Reed, Elnett, Schwarzkopf, Bedhead by TiGi
ALLERGIES, SENSITIVITIES: Please let us know if you have any allergies or sensitivities. It is the clients responsibility to inform us of any allergy, sensitive or medical condition. Please bare in mind Velvet Muse cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any know ailment or condition that may affect the use of any of the products or equipment used.
DESTINATION WEDDINGS: If planning a wedding abroad we can travel to the destination and help you prepare for your wedding. It is the same charges as getting married in the UK except flights, accommodation plus expenses for example transfers need to be covered. We also ask for a travel day to be included in the total charges as in many cases the stylist will travel the day before the wedding and spend most of the day travelling so we ask this to be included. It is the clients responsibility to arrange travel and accommodation for the artist. Contact us today for an accurate quote.
SMOKING: Smoking while an artist is working is not permitted.
LIGHTING USED: Glamcor Multi Media Extreme